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Shipping policy

At AlloAutoParts.com, we are committed to providing reliable and efficient worldwide shipping. Please review the details below regarding our shipping process and delivery timelines.

Shipping & Delivery

All orders are shipped from our international fulfillment centers using trusted carriers such as DHL, UPS, USPS, and FedEx.

  • We do not ship to PO Box addresses.
  • Delivery to remote or hard-to-reach areas may require additional transit time.

Order Processing

  • Processing Time: 1–2 business days (Monday–Friday, excluding public holidays)
  • Order Cutoff Time: 2:00 PM (PST, Los Angeles Time)
  • Orders placed after the cutoff time will be processed on the next business day.

Shipping Time & Delivery Estimates

Country / Region Processing Time Shipping Time (Transit) Estimated Total Delivery
United States, Canada, United Kingdom, Germany, France, Italy, Spain, Australia, New Zealand 1–2 business days 10–15 business days 11–17 business days

Shipping Fees

Free Shipping on orders over 0 USD to the following countries: United States, Canada, United Kingdom, Germany, France, Italy, Spain, Australia, and New Zealand.

Split Shipments

In some cases, items in the same order may be shipped separately to ensure faster delivery. You may receive multiple tracking numbers if your order is fulfilled from different warehouses.

Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees imposed by your local authorities. These charges are the responsibility of the customer.

Shipping Address

Please ensure that your shipping address and contact details are accurate and complete at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete information.

Delivery Responsibility

AlloAutoParts.com is not responsible for delays or delivery failures caused by:

  • Incorrect or incomplete address provided by the customer
  • Customer refusal to accept delivery
  • Requests to change the address after shipment
  • Customs clearance delays
  • Force majeure events such as natural disasters, government actions, or transportation disruptions

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email. You can track your shipment at any time or contact our customer support for assistance.

Inspection Upon Delivery

Please inspect your package upon delivery. If the package appears damaged or items are missing, contact us within 24 hours of delivery.

We recommend recording an unboxing video and keeping all packaging materials as evidence in case of any issues.

 

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